Frequently Asked Questions (FAQs)

Here is a list of the most Frequently Asked Questions (FAQs). If you cannot find the answer to your problem, feel free to contact us using the contact form.

The videos aren't working. I can’t see/watch the video.

You need the most up-to-date version of Flash Player installed on your computer in order to view the videos. You may also have problems if you have Flash Player installed, but it is an old version. Check the message in the box below to make sure your version of the Flash Player is up-to-date. If you do not have the right version of Flash Player, or if you do not see the box at all, you must download the latest Flash Player. You can download Flash Player for free from Adobe's Website.

                                         

Flash Plugin is not installed! If you had Adobe Flash installed, you would see the signed video here.

                       

It takes a long time for the video to play.

Signing Savvy videos are best viewed using high speed internet (broadband), such as Cable or DSL. If you have dial-up you may have to wait several minutes for videos to load. Each video varies in length and size depending on the content, so some video may load faster or slower than others. If you are a member, you may want to use the medium video size for most browsing and only switch to the large video size for signs you really wish to see larger.

Do you have larger videos of the signs?

The standard video size for non-members is 288x212 (small). However, larger videos of the signs are available to members. Members can view two larger-sized video options, including 360x240 (medium) and 540x380 (large).

I can’t find a sign.

We have thousands of signs and are continually adding to our sign dictionary, but we do not have every sign. Feel free to contact us and let us know what words are missing.

I can’t hear sound when watching the videos.

There is no sound in the videos.

I think the Signing Savvy dictionary has the wrong sign for a word.

It is important to remember that there can be multiple signs for the same word and that some signs can represent several different words. Additionally, signs can vary by region. However, with thousands of signs in our dictionary, you may find an occasional error. Please use our contact form to let us know if you think you have found an error. We will do our best to correct any errors and maintain the accuracy of the Signing Savvy dictionary.

I want to learn to sign. What is the best way to use Signing Savvy to learn sign language?

See our learning page for more information.

Does the Signing Savvy dictionary contain strictly American Sign Language (ASL)?

While, Signing Savvy's dictionary contains mostly American Sign Language (ASL), it also contains other signs commonly used in the United States and Canada which may not strictly be ASL signs.