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Interpreter Q & A: Asking Questions vs. Being Nosey

Interpreter Q & A: Asking Questions vs. Being Nosey

Interpreter Tips   |  Thursday, July 21, 2016

By Brenda Cartwright

This article is by Brenda Cartwright. Brenda is a seasoned interpreter, a master teacher, and well known presenter. Brenda is the "Dear Abby" for the interpreting world - author of the Dear Reality column in the VIEWS publication from Registry of Interpreters for the Deaf (RID) and the book Encounters With Reality: 1001 Interpreter Scenarios. She will be contributing blog articles for Signing Savvy on interpreting, Deaf culture, and answering a series of "Dear BC" interpreter questions.

Dear BC,

In an educational setting, a student asked me to accompany her to interpret a conversation with one of her teachers. On the way to the teacher’s classroom, I asked “What did you need to see the teacher for?” The deaf student responded, “It’s none of your business, you are the interpreter and you will do what I tell you to do!” Needless to say, I was shocked at this answer.

I always try to prepare myself and avoid misunderstandings. For example, before going into a doctor’s office, I ask the client why they’re there, to prepare myself as well as to get a feel for the client’s signing style, etc. I’m not being nosey and I feel this response was very curt and rude. Is this how we are viewed?

Not trying to be nosey

An Experienced Interpreter's Perspective:

I think there are a number of issues at play. First, there is your question and reasoning behind it. I applaud your rationale. You were trying to be prepared for the event and to try and gauge the Deaf person’s sign style/preference. That’s great! However, I wouldn’t have asked why the student wanted to see the teacher. It may be misconstrued as fishing for information.

If this was a first-time assignment, I think the most I might ask would be, “What does the teacher teach?” That way, the subject being taught would prime my brain for certain terms and/or grammatical aspects of ASL/English.

If you’re trying to measure a young student’s signing preference, you could ask about another less threatening topic. One question I use is “What is your favorite game?” Lots of times, young kids will answer by talking about their favorite video game. They’re more relaxed and it helps me find a good starting point for matching their preferences.

The second issue is the Deaf student’s response. Remember that she’s young and part of being a student is learning how to be a savvy yet polite consumer. If this educational setting is your full-time position, you should talk with the student as soon as you can after the interpreting event. Be honest but not authoritative. Remember, diplomacy can be your best friend. You might want to tell her that it always helps the interpreter to have something to start with, both content and communication preferences, so that you can be ready to interpret. This way the student might volunteer necessary information next time without an interpreter having to ask.

Experienced Deaf Consumer's Perspective:

That sounds familiar to me. I have seen and heard this reaction from students. I believe the student is learning how to utilize an interpreter. Some students will use too much power without common sense. Often, deaf students are told that interpreters do not have the right to be nosey about their personal lives, but at the same time they do not understand how the Code of Ethics really works for them. This student probably didn’t even think ahead about the fact that the interpreter is going to find out what the topic will be in a few moments anyway. They just don’t know why you are asking those kinds of questions.

After the initial meeting – not right away, but later on – you should have a nice comfortable talk with the student about why you ask those kinds of questions. Explaining this would be beneficial. Some students need help learning how to utilize interpreters and what to expect later in the deaf community. Eventually, the student can decide whether the interpreter’s questions are appropriate prior to situations. This student is still learning.

What's your perspective? Share your thoughts in the comments below.

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About the Author

Brenda CartwrightBrenda Cartwright is a seasoned interpreter, a master teacher, well known presenter, and author of several best selling sign language and interpreting textbooks from the RID Press. For the last 30 years Brenda has been the Chair of the Sign Language Interpreter Program at Lansing Community College in Lansing, Michigan.

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